Privacy Policy

How TikTok Pixel & CAPI collects, uses, and protects your information.

Last updated: May 20, 2026

1. Information we collect

We collect information in the following categories:

  • Information you provide: Name, email address, phone number, billing information, company name, and any other information you submit when contacting support, creating an account, subscribing to a newsletter, or using our Services.
  • Usage data: Information about how you use our website and Services, including pages visited, features used, referral sources, time of access, and error logs.
  • Cookies and tracking: We use cookies and similar technologies (e.g., local storage, web beacons) to recognize your device, remember preferences, and analyze usage. See the Cookies section below for details.
  • Third-party data: We may receive information about you from third parties such as payment processors (e.g., Stripe), analytics providers (e.g., Google Analytics), or social networks if you connect accounts.

2. How we use your information

We use personal information to:

  • Provide, maintain and improve the Services.
  • Process transactions and send billing receipts.
  • Communicate with you, including sending updates, security alerts, and marketing (with your consent where required).
  • Personalize your experience and provide customer support.
  • Detect, investigate and prevent fraudulent or illegal activity.
  • Comply with legal obligations.

3. Legal bases for processing & privacy laws

We process personal data based on various legal grounds, depending on your location and the context. We comply with applicable privacy laws, including but not limited to:

  • GDPR (General Data Protection Regulation): For users in the European Economic Area (EEA). We rely on grounds such as consent, contract performance, legitimate interests, and legal obligations. You have rights like access, rectification, erasure, and portability.
  • CCPA (California Consumer Privacy Act): For California residents. We collect categories of personal information as described above. You have rights to know what data we collect, delete it, opt-out of sales, and non-discrimination.
  • PIPEDA (Personal Information Protection and Electronic Documents Act): For Canadian users. We ensure accountability, identifying purposes, consent, limiting collection/use, accuracy, safeguards, openness, individual access, and challenging compliance.
  • Other laws: We also consider laws like the UK GDPR, LGPD (Brazil), PDPA (Singapore), and others where applicable. If you are subject to a specific law, please contact us for details.

If you are located in the EEA, we rely on one or more legal bases to process your personal data: your consent, performance of a contract, legitimate interests (e.g., improving and securing our Services), or compliance with legal obligations.

4. Cookies and similar technologies

We use cookies and similar technologies to collect information to provide better experiences and to analyze site traffic. Cookies can be "session" (expire when you close your browser) or "persistent" (stay on your device until they expire or you delete them).

You can manage cookie preferences via your browser settings. Note that disabling certain cookies may affect the functionality of the Services.

5. Sharing and disclosure

We may share personal information with:

  • Service providers and partners that perform services on our behalf (e.g., payment processors, hosting providers, analytics).
  • Business partners for integrations and joint offerings.
  • Law enforcement, regulators, or other parties when required by law or to protect our rights.
  • In connection with a merger, acquisition, or asset sale — in such case we will notify affected users.

6. Third-party services and links

Our Services may contain links to third-party websites, and we use third-party services (e.g., analytics, advertising, payment processors). We are not responsible for the privacy practices of those third parties. Please review their privacy policies.

7. Data security

We implement reasonable technical and organizational measures designed to protect personal information. However, no system is completely secure — if you suspect a security breach, contact us immediately at support@technopek.com.

8. Data retention

We retain personal information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods depend on the type of information and the purposes for which it was processed.

9. International transfers

TikTok Pixel & CAPI is based in [Country]. If you are located outside of that country, your personal data may be transferred to, stored, and processed in countries with different data protection laws. We take steps to ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) where required.

10. Children

Our Services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such data, contact us and we will take steps to remove it.

11. Your rights

Depending on your jurisdiction, you may have rights regarding your personal data, such as: access, correction, deletion, restriction of processing, objection, and data portability. To exercise these rights, contact us at support@technopek.com. We may need to verify your identity before acting on requests.

Under GDPR, you have the right to lodge a complaint with a supervisory authority. Under CCPA, you can request to know, delete, or opt-out.

12. How to contact us

For privacy inquiries, please contact:

TikTok Pixel & CAPI — support@technopek.com

13. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a new "Last updated" date.

This Privacy Policy is provided for informational purposes and does not constitute legal advice. If you need a legally compliant policy for your jurisdiction, consult a lawyer.